Privacy Policy

At Seeleza, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect 

We may collect the following types of information:

• Personal Information : Name, email address, phone number, shipping/billing address.

• Order Information : Items purchased, payment method, transaction amount.

• Technical Data : IP address, browser type, device information, cookies, and usage behavior.

2. How We Use Your Information 

Your information is used for the following purposes:

• To process and fulfill orders 

• To provide customer support 

• To send order confirmations and shipping updates 

• To improve our website and services 

• To detect and prevent fraud 

• To send promotional emails (with your consent) 

3. Cookies & Tracking Technologies Cookies

We use cookies to personalize your experience and analyze site traffic. You can disable cookies through your browser settings, but this may affect site functionality.

4. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

• Trusted third-party service providers (e.g. payment processors, shipping companies)

• Legal or regulatory authorities if required by law

5. Data Security 

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights 

You have the right to:

• Access and review your personal data 

• Request correction or deletion of your data 

• Opt out of marketing communications 

To exercise these rights, please contact us at [email protected].

7. Data Retention 

We retain your information only as long as necessary to fulfill the purposes described above or as required by law.

8. International Users 

If you are accessing our site from outside [China/your base country], your data may be transferred to and processed in other countries, including China, where data protection laws may differ.

9. Children’s Privacy 

We do not knowingly collect information from individuals under the age of 13 (or applicable age in your country). If we become aware of such data, we will delete it promptly.

10. Policy Updates 

We may update this policy from time to time. The latest version will always be available on this page. Continued use of the site constitutes acceptance of the revised policy.